Case Worker - LGBTQ Services

West Hollywood, CA


Men’s Health Foundation connects men at risk to comprehensive healthcare and wellness through education, collaboration and advocacy, inspiring and empowering all men to live longer, healthier and happier lives.  We see a world where inequity and stigma do not separate men from healthcare.  At Men’s Health Foundation we are reimagining men’s healthcare.


Under the direct supervision of the Program Manager, the MCC Case Worker will work with patients to address barriers to linkage and retention in care.   The Medical Care Coordination (MCC) model uses a multi-disciplinary team of a Patient Care Manager, Medical Care Manager and a Case Worker, who work together to facilitate behavioral interventions and coordinate support services to promote improved health outcomes for PLWHA. MCC team members are co-located at the patient’s medical home and deliver patient-centered activities that focus on addressing health status, engagement and retention in care, adherence to HIV medications, and HIV risk reduction.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list may not include all the duties assigned.)

  • Identifies and enrolls persons with HIV/AIDS into a case management program providing services within the MCC programs.
  • Works as part of an interdisciplinary team to formulate care plans based on assessment and provision of care priorities.
  • Coordinate access to services including, nutrition services, legal services, in-home support, attendant care, and skilled nursing.
  • Actively participates in Case Conferences to determine appropriate care plan for patients.
  • Delivers brief interventions focused on patient education, treatment adherence, managing side effects, medical nutrition therapy, coinfections, and preventative care.
  • Develops informational and educational materials and various forms for programs.
  • Cultivates and develops community social services linkages for patients and families with HIV/AIDS.
  • Acts as the liaison between HIV Counseling and Testing sites and the medical clinic to ensure that new patients are enrolled in medical care seamlessly and in a timely fashion.
  • Attends staff meetings, programmatic trainings/meetings, various community meetings, task forces and local consortium.
  • Monitors and evaluates client’s progress on regular basis.
  • Maintains security and confidentiality of client’s records.
  • Maintains complete, accurate and timely documentation.
  • Keeps abreast of latest medical information regarding HIV/AIDS and services for people affected by HIV/AIDS.
  • Educates clients regarding information and resources relevant to client’s needs.
  • Other duties may be assigned, as required.


  • Either a bachelor’s degree in Nursing (BSN), Social Work, Counseling, Psychology Human Services, OR a license as a vocational nurse (LVN).
  • Minimum of 2 years case management experience preferred or equivalent work experience within a related field of Health and Human Services.
  • Knowledge of community resources for public assistance.
  • Must be certified through the Los Angeles County HIV Case Management Certification process.
  • Excellent communication and organizational skills; strong written and interpersonal skills.
  • Proficient in Microsoft Office (Word, Excel, Access, PowerPoint).
  • Bilingual/Spanish preferred.
  • Strong commitment to the Mission and Vision of Men’s Health Foundation.
  • Demonstrated ability to provide services to people of diverse races, ethnicities, sexual orientations, gender identities, nationalities, economic backgrounds, religions, ages, English-speaking abilities, immigration status, housing status, and physical abilities in a multicultural environment.


  • Must be able to pass a pre-employment drug test and background check to include a 7-year criminal, 10-year SSN & employer history reference check. 
  • Excellent interpersonal skills.
  • Attention to detail.
  • Must be able to work flexible schedules.
  • Must have skills in research and development of operating policies and procedures.
  • Must take yearly flu shot or wear flu mask during flu season for patient facing positions and test for tuberculosis as required by the Centers for Disease Control and Prevention. 

JOB CODE: 90069